New PMP Certification Training (2nd Jan 2021) |
People – 14 Tasks |
Process – 11 Tasks |
Business Environment – 4 tasks |
Total – 29 Tasks |
Domain I People—42% |
Task 1 Manage conflict |
· Interpret the source and stage of the conflict |
· Analyze the context for the conflict |
· Evaluate/recommend/reconcile the appropriate conflict resolution solution |
Task 2 Lead a team |
· Set a clear vision and mission |
· Support diversity and inclusion (e.g., behavior types, thought process) |
· Value servant leadership (e.g., relate the tenets of servant leadership to the team) |
· Determine an appropriate leadership style (e.g., directive, collaborative) |
· Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system) |
· Analyze team members and stakeholders’ influence |
· Distinguish various options to lead various team members and stakeholders |
Task 3 Support team performance |
· Appraise team member performance against key performance indicators |
· Support and recognize team member growth and development |
· Determine appropriate feedback approach |
· Verify performance improvements |
Task 4 Empower team members and stakeholders |
· Organize around team strengths |
· Support team task accountability |
· Evaluate demonstration of task accountability |
· Determine and bestow level(s) of decision-making authority |
Task 5 Ensure team members/stakeholders are adequately trained |
· Determine required competencies and elements of training |
· Determine training options based on training needs |
· Allocate resources for training |
· Measure training outcomes |
Task 6 Build a team |
· Appraise stakeholder skills |
· Deduce project resource requirements |
· Continuously assess and refresh team skills to meet project needs |
· Maintain team and knowledge transfer |
Task 7 Address and remove impediments, obstacles, and blockers for the team |
· Determine critical impediments, obstacles, and blockers for the team |
· Prioritize critical impediments, obstacles, and blockers for the team |
· Use network to implement solutions to remove impediments, obstacles, and blockers for the team |
· Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed |
Task 8 Negotiate project agreements |
· Analyze the bounds of the negotiations for agreement |
· Assess priorities and determine ultimate objective(s) |
· Verify objective(s) of the project agreement is met |
· Participate in agreement negotiations |
· Determine a negotiation strategy |
Task 9 Collaborate with stakeholders |
· Evaluate engagement needs for stakeholders |
· Optimize alignment between stakeholder needs, expectations, and project objectives |
· Build trust and influence stakeholders to accomplish project objectives |
Task 10 Build shared understanding |
· Break down situation to identify the root cause of a misunderstanding |
· Survey all necessary parties to reach consensus |
· Support outcome of parties’ agreement |
· Investigate potential misunderstandings |
Task 11 Engage and support virtual teams |
· Examine virtual team member needs (e.g., environment, geography, culture, global, etc.) |
· Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement |
· Implement options for virtual team member engagement |
· Continually evaluate effectiveness of virtual team member engagement |
Task 12 Define team ground rules |
· Communicate organizational principles with team and external stakeholders |
· Establish an environment that fosters adherence to the ground rules |
· Manage and rectify ground rule violations |
Task 13 Mentor relevant stakeholders |
· Allocate the time to mentoring |
· Recognize and act on mentoring opportunities |
Task 14 Promote team performance through the application of emotional intelligence |
· Assess behavior through the use of personality indicators |
· Analyze personality indicators and adjust to the emotional needs of key project stakeholders |
Domain II Process—50% |
Task 1 Execute project with the urgency required to deliver business value |
· Assess opportunities to deliver value incrementally |
· Examine the business value throughout the project |
· Support the team to subdivide project tasks as necessary to find the minimum viable product |
Task 2 Manage communications |
· Analyze communication needs of all stakeholders |
· Determine communication methods, channels, frequency, and level of detail for all stakeholders |
· Communicate project information and updates effectively |
· Confirm communication is understood and feedback is received |
Task 3 Assess and manage risks |
· Determine risk management options |
· Iteratively assess and prioritize risks |
Task 4 Engage stakeholders |
· Analyze stakeholders (e.g., power interest grid, influence, impact) |
· Categorize stakeholders |
· Engage stakeholders by category |
· Develop, execute, and validate a strategy for stakeholder engagement |
Task 5 Plan and manage budget and resources |
· Estimate budgetary needs based on the scope of the project and lessons learned |
from past projects |
· Anticipate future budget challenges |
· Monitor budget variations and work with governance process to adjust as necessary |
· Plan and manage resources |
Task 6 Plan and manage schedule |
· Estimate project tasks (milestones, dependencies, story points) |
· Utilize benchmarks and historical data |
· Prepare schedule based on methodology |
· Measure ongoing progress based on methodology |
· Modify schedule, as needed, based on methodology |
· Coordinate with other projects and other operations |
Task 7 Plan and manage quality of products/deliverables |
· Determine quality standard required for project deliverables |
· Recommend options for improvement based on quality gaps |
· Continually survey project deliverable quality |
Task 8 Plan and manage scope |
· Determine and prioritize requirements |
· Break down scope (e.g., WBS, backlog) |
· Monitor and validate scope |
Task 9 Integrate project planning activities |
· Consolidate the project/phase plans |
· Assess consolidated project plans for dependencies, gaps, and continued business Value |
· Analyze the data collected |
· Collect and analyze data to make informed project decisions |
· Determine critical information requirements |
Task 10 Manage project changes |
· Anticipate and embrace the need for change (e.g., follow change management practices) |
· Determine strategy to handle change |
· Execute change management strategy according to the methodology |
· Determine a change response to move the project forward |
Task 11 Plan and manage procurement |
· Define resource requirements and needs |
· Communicate resource requirements |
· Manage suppliers/contracts |
· Plan and manage procurement strategy |
· Develop a delivery solution |
Domain III Business Environment—8% |
Task 1 Plan and manage project compliance |
· Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance) |
· Classify compliance categories |
· Determine potential threats to compliance |
· Use methods to support compliance |
· Analyze the consequences of noncompliance |
· Determine necessary approach and action to address compliance needs (e.g. risk, legal) |
· Measure the extent to which the project is in compliance |
Task 2 Evaluate and deliver project benefits and value |
· Investigate that benefits are identified |
· Document agreement on ownership for ongoing benefit realization |
· Verify measurement system is in place to track benefits |
· Evaluate delivery options to demonstrate value |
· Appraise stakeholders of value gain progress |
Task 3 Evaluate and address external business environment changes for impact on Scope |
· Survey changes to external business environment (e.g., regulations, technology, geopolitical, market) |
· Assess and prioritize impact on project scope/backlog based on changes in external business environment |
· Recommend options for scope/backlog changes (e.g., schedule, cost changes) |
· Continually review external business environment for impacts on project scope/backlog |
Task 4 Support organizational change |
· Assess organizational culture |
· Evaluate impact of organizational change to project and determine required actions |
· Evaluate impact of the project to the organization and determine required actions |